How ANSI Customer Service Can Help ANSI Members

ANSI Customer Service is here to help. If you are one of the thousands of individuals, companies, government entities, consumer groups, and educational institutions that have joined ANSI as a member, you have every right to access your benefits without issue. In addition to harnessing key standardization opportunities, ANSI membership entitles this elevated group of organizations and individuals to receive exclusive discounts on standards, training, and ANSI-led events.

For assistance in capturing these benefits, you can contact ANSI’s Customer Service Department at [email protected] any time or call 212-642-4980, or live chat with a Customer Service Representative from 8:30AM-6PM ET Monday-Friday.

Customer Service Can Help Members Learn About Standards Development

Many ANSI members have some involvement with standards development, and some of the key perks of ANSI Membership include engagement and partnership across the standards community. If members have any questions about which committees are responsible for developing a standard or which standards developing organization (SDO) oversees a specific standard developing committee, you can direct it to customer service.

Customer Service Can Help Members Access Their Standards Discounts

A key money-saving benefit granted exclusively to ANSI members is discounts on standards sold on the ANSI Webstore. ANSI members can get up to a 20% savings on thousands of qualified standards by the following publishers:

To make use of this standards discount, ANSI Members need to use their unique discount code in checkout. Just add the discount code in the Apply Discount Code field of your Shopping Cart page on the ANSI Webstore and proceed with your order. The discounted amount will show in the Payment Method page before completing your order.

You can find more information about the member discount here: How to Get an ANSI Member Discount. Of course, for any assistance in this process, you can reach out to ANSI Customer Service.

Customer Service Can Help Members with Completing Webstore Purchases

In addition to making use of member discounts, ANSI Customer Service is the best source for assistance with the ANSI Webstore, and ANSI Members should feel free to contact Customer Service with any issues they might have processing a payment on the ANSI Webstore. Members can pay by credit card or a deposit account.

A Deposit Account lets customers purchase individual copies of electronic documents at any time and does not require use of a credit card to complete the transaction.

Customer Service Can Help Members Login

Being an ANSI member brings numerous benefits that can help you get involved with the standards community and various discounts that make it easier to acquire the standards and knowledge you need to do your job. Capturing these benefits should not be a point of frustration.

The ANSI Webstore uses a unique login, so it will not necessarily match the passwords you use on other ANSI websites, such as the connect.ansi.org website for accessing member documents and the ANAB training website. If you are having any trouble logging into the ANSI Webstore, please contact ANSI Customer Service.

Customer Service Can Direct Members to the Right Place

ANSI Customer Service is the first point of contact at the Institute for ANSI Members. If you are not sure who specifically at ANSI you need to contact, you can always reach out to Customer Service, and they will direct you to the right person. Same is true for ANSI’s affiliates. For example, ANSI Customer Service can assist members with questions related to accreditation, as well as direct you to the ANSI National Accreditation Board (ANAB), a wholly-owned subsidiary of ANSI, for your accreditation-related inquiries.