Handling Complaints with ISO 10002:2018 for Customer Satisfaction
Organizations pursue quality through numerous facets. In fact, there’s quite a few aspects of business that companies can be proud of—reliable products, stellar services, and […]
quality management
Changes to ISO 10005:2018 – Revised Standard for Quality Plans
An international standard for quality management activities has been revised: ISO 10005:2018 – Quality management – Guidelines for quality plans. Due to its significance and […]
ISO 9004:2018 – Guidance to Achieve Sustained Success
New Release: ISO 9004:2018 – Quality management – Quality of an organization – Guidance to achieve sustained success. Success is certainly something that every organization […]
The ANSI Blog has Moved!
Hello Blog Readers, The blog is different now! The URL and appearance have changed, but we’re still the same people. We’ve made improvements for a […]
Configuration Management Through ISO 10007:2017
Configuration management is used for documenting product or service configurations – the interrelated functional and physical characteristics of a product or service, including design, realization, […]
Process Management Among Industries
Process management – otherwise known as business process management (BPM) – is an approach to organizational design that, at its core, requires an organization’s activities […]
ISO/TS 9002:2016 – Quality Management Systems – Guidelines for the Application of ISO 9001:2015
ISO has published ISO/TS 9002:2016 – Quality management systems – Guidelines for the application of ISO 9001:2015. This document acts as a companion to ISO […]
AS 9100 Series Standards
We recently discussed SAE AS 9100D-2016 (SAE AS9100D-2016) – Quality Management Systems – Requirements for Aviation, Space, and Defense Organizations, the latest revision of the […]
AS9100D-2016: Revision of the Aviation, Space, and Defense Quality Management Standard
Quality management systems are designed to be all-encompassing, having viability in a wide range of organizations scattered throughout a variety of industries. However, certain organizations, […]
Competencies in Six Sigma: Defining Green Belt, Black Belt, and Lean
Management systems are predicated on the performance of personnel, so identifying key competencies for the workers involved is essential for establishing such a system. For […]